Selecting a Roofing Contractor
When choosing a contractor, there are dozens of criteria to take into account. We have found that the following questions can be a great help when searching for reliable roofing contractors.
Is your contractor local and registered with the Secretary of State?
It’s really important to check if your contractor is a Licensed and Locally-owned or operated business. Many companies come every year to capitalize on storm repairs, however, some don’t take the proper steps to “sign the book” on their way in. The reason for this is they have no intention of sticking around if the work runs out or the warranty repairs become too much of a hassle to complete. Don’t do business with a company that has no investment in the community, your project, or most importantly- your satisfaction and protection.
Premier Roofing is licensed in Colorado, Nebraska, Georgia, Indiana, Kansas, North Carolina, Missouri, Wyoming, Iowa, Minnesota, Oklahoma, Texas, Wisconsin, and Illinois. We have local, permanent offices in Atlanta, Charlotte, Denver, Colorado Springs, Fort Collins, Indianapolis, Kansas City, Omaha, Des Moines, Minneapolis, Oklahoma City, St. Louis, Raleigh, San Antonio, Wichita, and Topeka.
Is your contractor highly rated and accredited by the BBB?
The Better Business Bureau is a non-profit organization that provides a forum for customers to formalize complaints against businesses and arbitration services to resolve disputes. No company is perfect, but all companies should make efforts to resolve disputes with their clientele. If your contractor has a low rating or multiple complaints that went unresolved, it’s a pretty sure sign they don’t take customer satisfaction seriously.
Premier Roofing is a BBB Accredited Business in each of our local communities and is A+ rated.
Does your contractor have a good credit rating at Dun and Bradstreet?
Dun and Bradstreet is a business credit reporting agency that rates companies based off of reports provided by vendors, subcontractors, suppliers and other businesses. It’s really important to know whether your contractor is credit worthy. Just because you pay your bills- that doesn’t mean your contractor pays his.
Materials typically account for 50-75% of a roofing project’s costs and every year in Colorado, Nebraska, Georgia, Indiana, Kansas, North Carolina, Missouri, Wyoming, Iowa, Minnesota, Oklahoma, Texas, Wisconsin, and Illinois hundreds of property owners receive lien notices from roofing supply companies because contractors failed to pay their supply bills. Don’t do business with a company that doesn’t have a good credit report- it’s not worth the risk of paying for your project twice.
Premier is Platinum rated in the D&B Credibility program. This means we pay our bills on time.
Is your contractor insured?
Make sure your roofing company has a legitimate insurance policy before hiring them to do work on your home. If your contractor isn’t insured; injuries, accidents or property damages that occur during or after construction could result in serious liabilities for you as a homeowner. Call the number for the insurance agent on their insurance form to confirm their policy is current and covers them for the type of work they are about to complete on your property.
Premier Roofing is fully insured and you can request to see our insurance policy from your Premier Representative.
What kind of warranty does your contractor offer?
When selecting a contractor to complete the work on your home, make sure they offer a warranty on both the workmanship and the materials with terms and conditions that satisfy your needs and give you the peace of mind you deserve. A roof replacement can cost as much as a new car- don’t let your contractor substitute a promise of quality for a tangible, written, long-term warranty that can be transferred to future owners. If you get a new roof on your home- you should be able to sell that value to future owners as an increase in the value of your property. A new roof with a poor warranty is of little value outside of its appearance (if it’s done well-of course).
We offer a 10 year warranty on our workmanship and the best materials warranty in the industry, the GAF, System Plus.
Does your contractor have a lot of reviews on credible websites or from people in the community?
A dependable contractor is only dependable if he’s got the history to prove it. Great ways to find out about contractors are on websites such as Angie’s List, the Better Business Bureau, Tom Martino’s Troubleshooter Network etc. If your contractor doesn’t have a significant work history- you don’t want to find out whether you’re making the right choice the hard way.